The ITIL Qualification Scheme involves five disciplines, which represent a Service Lifecycle framework that strengthens alignment with the business while improving cost effectiveness and productivity.
Service Strategy - Service Design - Service Transition - Service Operation - Continual Service Improvement.
The ITIL Qualifications scheme provides a modular approach to ITIL® Certification and is comprised of 4 levels of certifications focusing on different aspects and degrees of depth:
ITIL Foundation
ITIL Intermediate
ITIL Expert
ITIL Master
The modular structure makes the certification more flexible, thus more accessible and achievable. Each certificate carries a number of credits towards the advanced level qualifications. A minimum of twenty-two credits is required to achieve the ITIL® Expert level qualification.
ITIL® V2 CertificationsCredits for ITIL V2 Certifications
Individuals with existing ITIL V2 Service Manager or Practitioner qualifications can use those qualifications as credits towards ITIL Expert Level.
Find ITIL Training Centers and Exam Centers in your country.