ITIL® Intermediate - Service Transition

ITIL® Intermediate Service Transition focuses on the process and practice elements to build, test and implement products and services.

ITIL® Intermediate Service Transition (ST) is one of five ITIL® Service Lifecycle modules. It focuses on the process and practice elements and management techniques required to build, test and implement products and services. In addition, this module shows how service transition can be applied to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases.

With this module, you will learn how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will also get guidance on techniques for organising and managing the transition, and management of technology considerations, challenges and risks.

The Service Transition certification can only be taken following an accredited training course.

Who is ST for:

ITIL® Intermediate Service Transition is suitable for IT professionals in positions such as Release Manager, IT Change Manager, IT Configuration Manager, IT Project Support, IT Project Manager, IT Programme Manager.

 

NOTE: There is an official discontinuation date announced for the ITIL Intermediate - Service Transition module in English as of 1 January 2022. After that date, candidates with similar interests might want to consider taking the ITIL 4 Specialist: Create, Deliver and Support or the ITIL 4 Specialist: High-Velocity IT modules.

 

Starting from 1 February 2022, exam vouchers for AXELOS Certifications, including ITIL® Intermediate - Service Transition, will incorporate the corresponding Digital Core Guidance (eBook).  The Core Guidance eBook acts as a valuable source for candidates in their day-to-day work, long after their exam has finished.It becomes available in the candidate’s PeopleCert account, upon exam purchase and the candidate is able to take advantage of several features available like annotation, highlighting, etc.

 

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KEY BENEFITS

  • 1

    Get the skills to manage change

    Learn techniques that can help you better understand and manage changes to IT services in line with users’ expectations and business strategy

  • 2

    Provide improvements

    Service transition helps you flexibly manage changes and deliver improvement to services provided by organisations or programmes of work

  • 3

    Deliver valuable service

    Get global best-practice guidance ensuring that the value identified in the service strategy is maintained when introducing new and changed services

WHERE TO TRAIN

Exam INFO

PREREQUISITES
BOOKING AN EXAM WHERE PREREQUISITES APPLY
Please ensure that before you book an exam where a prerequisite is required, you hold verified proof of completion of that prerequisite (i.e. certificate, or letter from AXELOS or former Examination Institute confirming you hold a current certification). Your examination results will be withheld until the correct prerequisite is provided to PeopleCert. If you are unable to provide the required prerequisite, then you will need to successfully complete the prerequisite before the higher-level exam result is released.
  • ITIL® Foundation Certificate in IT Service Management OR
    ITIL® Foundation Certificate in IT Service Management
  • Training through an Accredited Training Organisation

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    US$655.00
    Price for United States