The best ITIL 4 learning experience in the world.
Be guided by ITIL Co-Author, ITIL Master, Axelos Global Ambassador and Consulting Partner Katrina Macdermid through her global award-winning ITIL 4 courses infused with human-centred design and storytelling to make learning engaging, relevant and fun.
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Why wouldn’t you want to learn from the worlds leading authority on ITIL and service management and her team of international thought leaders?  Our certifications, including our one of a kind online learning portal infused with human centred design, have won global awards for Best Certification, Best Blended Learning & Best use of Interactive Scenarios in learning in 2021.   Katrina is considered a visionary in the IT service management learning and consulting domain training and has a reputation internationally as a speaker, educator and IT service management consultant advising in government, the public and private sector across a broad range of industries in ITIL, human-centred design and IT service management.  Providing ITIL 4 Foundation, Managing professional, Strategic leader and ITIL Extension modules as well as maturity assessments, workshops in a box, masterclasses, consulting and public speaking.