Successful candidates demonstrate their in-depth understanding of DevOps leadership practices, methods, and values as well as how to take a transformational leadership approach to align, collaborate, and evolve the organization by implementing DevOps.

ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.