Master the fundamentals of Artificial Intelligence and keep up to speed with our online course, which covers all the essential concepts, main technologies and key AI applications across industries.
From AI’s early beginnings to core concepts in Machine Learning, Deep Learning, Natural Language Processing and GenAI, among others, ‘AI Unlocked’ equips you with everything you need to excel in a world that’s evolving at lightning speed.
Want to discover how AI is reshaping ITSM?
Watch this introductory webinar with renowned ITIL architects Adam Griffith and Roman Zhuravlev, to uncover what we know so far about AI in ITSM, how ITIL will help you leverage AI to reach your objectives faster and better, and what’s coming up next in this fascinating field.
Take a closer look at how AI is shaking up the tools we use in IT Service Management. Roman and Adam will exchange views with seasoned ITSM pros Akshay Anand and Vijay Rayapati about smart automation, predictive analytics, copilots, and the multiple ways in which AI is quietly revolutionizing how we handle everything from incident resolution to knowledge management.
AI ethicist James Finister delves into the ethical challenges posed by AI technologies. Watch this captivating webinar to learn more about responsible AI practices, transparency and bias mitigation linked to AI, and the ethical considerations of implementing AI systems in ITSM.
Gain insight into AI adoption in ITSM worldwide and catch a glimpse of what the future of ITSM holds, based on the results of two thought-provoking surveys. In this webinar, ITSM pros Stephen Mann of ITSM.tools and Sajeesh Sahadevan of Atomicwork will reveal their findings on AI adoption across IT organizations, the sentiment regarding AI adoption, and user satisfaction linked to the use of AI tools, while offering their unique perspective on this captivating topic.
Ansgar Koene, Global AI Ethics and Regulatory Leader at EY, will share an overview of the regulatory approaches to AI across Europe, North America and Asia. Dive into this session to learn more about the key trends that will shape AI regulation in the near future, how these regulatory developments are supported nationally and globally, and what steps organizations must take to ensure they’re AI compliant.
Don’t miss this final webinar with webinar hosts and leading ITSM practitioners, Adam Griffith and Roman Zhuravlev, for a synopsis of the key topics covered in this Masterclass. Deepen your understanding by watching them answer attendees’ questions and unravel how to leverage ITIL to effectively integrate AI in service management.
Delve into this indispensable resource to deepen your understanding of AI in project management. Learn best practices for implementing AI alongside PRINCE2 Project Management to transform your organization’s project delivery and reach new heights.
Watch our webinar recording to learn how AIOps evolved from DevOps, uncover how AI is reshaping IT operations and gain actionable insights for implementing AIOps to enhance reliability, streamline workflows, maximize efficiency and improve the customer experience.
