Does my room meet the necessary requirements?

• Follow the ‘clean desk policy’
  Depending on the exam, you may or may not have access to certain items:
• Notes, manuals, whiteboards etc
• Other electronic devices. These include additional headphones, smart watches, screens, monitors, keyboards, cameras, projectors, or projected images/words
• Your exam room must meet the following requirements in order for your proctor to guarantee that you are taking the exam in a secure environment:
• It must be private (open spaces are not permitted)
• You must be alone in the room
• It must have a door that can be closed and is viewable through your webcam
• There must be enough light for the proctor to see you clearly at all times during the exam. Light should not be directed towards the webcam

What else should I prepare for my exam?

• Be ready to display your physical government-issued Photo Identification Document (ID) matching registered data (read our ID policy here)
  
  • You will be required to verify your identity by showing your ID to the proctor via the webcam
  • Your ID must:

    - Be valid and not expired
    - Include an identifiable photo of you
    - Contain your first/middle names and last name in English (Latin) characters
    - Contain your date of birth, including year
    - Be a physical document (electronic forms of ID will not be accepted)

• Visit your Candidate Profile and enter the necessary details, including your mobile phone number with the relevant country code

What do I do the day of the exam 24 hours prior?

• You System Compatibility Check is required 24 hours prior to your exam, even if you have already completed it
• Log into ExamShield using your credentials
• The ExamShield platform will provide guidance to the Self-Onboarding process. You will need to:
  • Accept the Non-Disclosure Agreement
  • Read the exam instructions
  • View a short exam tutorial that will familiarise you with the exam process
  • Check all the exam rules and confirm that you have read and approved them
  • Scan your ID by either taking a picture of it with your webcam or uploading an image file of the document when prompted
  • Connect to your proctor

What will happen during the online exam?

• PeopleCert’s Online Proctor joins the session, validates, and starts your exam
• PeopleCert’s expertly trained Online Proctors guide you through the exam process and make sure that your experience is comfortable, secure, and stress-free
• Online Proctors will observe you in a non-intrusive way throughout the entire exam time and will be available should you need any help or in case something goes wrong
• At PeopleCert, we strive to assist you in every way possible, helping you to concentrate on your examination while we handle the rest