In 2025, every digital transformation leader will adopt VSM – or risk irrelevance. *
Value stream management helps teams improve their daily work and meet their customers’ goals, while offering leaders guidance on how to manage a portfolio of projects and products to optimize for organizational success.
Join this masterclass to learn how to identify, map, and manage value streams in your organization. Gain practical tips for improving efficiency by eliminating waste, mitigating risk through a value stream network perspective, integrating PRINCE2, ITIL, Agile, and DevOps principles, and defining, measuring, and aligning value with business strategy and customer outcomes to reach desired objectives.
*Source: 2025 Value Stream Management Trends, Broadcom, January 2025
Stay ahead of the game by acquiring the skills you need to successfully implement VSM across your organization. Learn how to integrate business, IT, software development and operations to optimize workflows, boost customer satisfaction and amplify value.
Enhance your problem-solving and critical skills, and increase efficiency, while focusing on meaningful, value-driven work. Leverage your value delivery expertise to thrive in your current role, set yourself apart among your peers and explore new career possibilities with a higher earning potential.
Master VSM and gain end-to-end visibility into workflows to identify bottlenecks, understand how your work contributes to value delivery and leverage data for enhanced decision-making.
Spot bottlenecks to eliminate delays in workflows, reduce rework, accelerate delivery cycles and ensure customers continuously derive value, while increasing overall product and service quality and reliability.
In this first session, Helen Beal, Head of the Ambassador Programme at PeopleCert, will explain what value is and how managing value streams directly affects business outcomes and the customer experience, while exploring the various VSM stakeholders you’re likely to encounter.
This webinar is free to all!
Delve into the principles of Value Stream Mapping and best practices for mapping your own value steams to accelerate flow.
Helen will explain the processes and steps that make up a value stream and offer practical insights for calculating cycle time, spotting value-adding activities, removing inefficiencies, and creating a hypothesis backlog for improvement.
10 April, 3pm UK time
Speaker: Helen Beal
Learn how to define business value and customer value, understand the difference between value stream efficiency and efficacy, and how to rank initiatives according to the value for money they represent for your organization.
Helen, Narinder and Szymon will share actionable tips for measuring ROI across projects and products, and how to make the best of agile and DevOps principles to improve performance and optimize resources for value creation.
24 April, 3pm UK time
Speakers: Helen Beal, Narinder Dhaliwal and Szymon Pawlowski
In the final session of this masterclass series, we’ll cover IT service management value streams and how to align digital experiences with your business strategy.
Helen, Roman and Adam will share best practices for combining value stream management and service management, and explain the differences between value streams, value chains and value stream networks.
Join to deepen your understanding of how value is co-created, how to map and manage your ITSM value streams, and how to connect value streams across multiple products, projects and services with PRINCE2, Agile, DevOps and ITIL.
8 May, 3pm UK time
Speakers: Helen Beal, Roman Zhuravlev and Adam Griffith
Helen leads the ambassador programme at PeopleCert for DevOps Institute, ITIL, and PRINCE2. She is CEO and chair of the Value Stream Management Consortium, co-chair of the OASIS Value Stream Management Interoperability Technical Committee, and chair of the DevNetwork DevOps Advisory Board and provides strategic advisory services to DevOps and VSM industry leaders.
Helen is the author of the annual State of VSM Reports from the VSMC and the State of Availability Report from Moogsoft. She is a co-author of the book about DevOps and governance, Investments Unlimited, published by IT Revolution, a DevOps editor for InfoQ, and writes for many other online platforms.
Helen hosts the Day-to-Day DevOps webinar series for BrightTalk and speaks on DevOps, AI, and value stream-related topics at industry conferences and corporate events.
She regularly appears in TechBeacon’s DevOps Top100 lists, was recognized as the Top DevOps Evangelist 2020 in the DevOps Dozen awards and was a finalist for Computing DevOps Excellence Awards’ DevOps Professional of the Year 2021.
She serves on advisory and judging boards for many initiatives, including Developer Week, DevOps World, JAX DevOps, and InterOp.
As a PPM specialist who has successfully run her own business, Narinder is now Senior Product Architect for the PRINCE2 method. She was first introduced to PPM and the PRINCE2 method back in the late 90’s whilst working on a project, which was part of a global payments programme for DHL Global Systems. After leaving DHL, Narinder moved into the world of consultancy and training. This is where she used her experience to deliver accredited training to many organizations looking to adopt methods such as PRINCE2 and others aiming to improve the way they delivered their change projects and programmes.
Szymon is a PRINCE2 Product Architect at PeopleCert, serving as an internal subject matter expert and a member of the PRINCE2 7 authoring team. His primary responsibility is to oversee the continuous development of the PRINCE2 product portfolio, which includes methodologies such as PRINCE2 7, PRINCE2 Agile, MSP, M_o_R, and MoP.
With over 15 years of experience as a project manager, consultant, trainer, and mentor, he has extensive expertise in implementing solutions across project, programme, portfolio, and risk management, as well as PMOs, in both the private and public sectors. He has authored numerous articles on a wide range of project management topics.
He is passionate about project management, change management, continuous improvement, and knowledge sharing.
Roman has been working in ITSM since 2002 as a practitioner, consultant, trainer and author and has been working on the continual development of ITIL since 2016. He is an ITIL 4 architect, co-author, and reviewer.
Adam is an IT best practice consultant and member of the ITIL portfolio development team at PeopleCert. Before 2021, he worked as a technical instructor for a global training organization, specialising in the ITIL framework and helping professionals embrace best practice. He used practical experience from his previous role as a CIO to emphasize the importance of good service management and was the top technical trainer in the US for all six years that he worked there. Adam is a Master trainer for ITIL 4, a keen proponent of the ITIL guiding principles in all aspects of life, and a frequent contributor to digital publications on the PeopleCert website.
Dr. Craig Statham is the Chief Software Architect at SAS Institute’s Customer Intelligence division and co-author of the Value Stream Reference Architecture paper. He co-founded the VSRA community of practice (VSRA-Community.org) with Stephen Walters (GitLab). With over 35 years in software development, he has led teams in building advanced IT solutions across industries, including manufacturing and data science.
A co-inventor of a patented digital traffic campaign management system (US12051087B2, 2024), he is also a DevOps Institute ambassador and a Value Stream Management Consortium influencer. Passionate about education, he has advised National Academy Foundation schools in IT career development.
Stephen Walters is a Field CTO at GitLab and co-author of the Value Stream Reference Architecture paper. He co-founded the VSRA Community (vsra-community.org) with Dr. Craig Statham and is an ambassador for the Value Stream Management Consortium and DevOps Institute.
With expertise in Value Stream Management, DevSecOps, ALM, and SDLC since 1992, he holds multiple certifications, including SAFe, ITIL, TOGAF, and PRINCE2. At GitLab, he drives thought leadership on Value Stream Management and Team Topologies. A seasoned speaker and writer, he has presented on industry topics for decades.
