It’s time to elevate your career by getting certified in the Managing Professional modules of the world’s most recognised framework for IT. Bring depth and breadth to your work, team and organisation with the following ITIL® 4 modules, especially designed to meet the most demanding industry needs.
ITIL 4 MP has been created for IT practitioners working within technology and digital teams across businesses.
Don’t forget there’s a reason why ITIL is utilised by 82.5% of Fortune 500 companies!
The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.
To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.
A practical and holistic approach to the creation and management of effective and streamlined services with the use of new technologies across the value chain such as robotics, AI, machine learning and advanced analytics. Establish a universal approach to work across multiple methodologies.
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Fostering mutually beneficial relationships between service providers and stakeholders is essential to building successful IT or digital services that meet customer needs. Understand how to use effective and timely communications to influence stakeholders at all levels and encourage a culture of collaboration and transparency. Learn more
Learn how to balance working with complex, adaptive systems with flexible processes that adjust to changing environments and route causes. Understand how small but powerful improvements to individual organizational approaches can contribute to creating value in high velocity environments.
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Align governance and business objectives, break down silos, and effectively cascade goals across teams. Encourage a culture of continual improvement for products and services. Learn how to create reporting cycles and utilize Lean, Agile and DevOps ways of working to eliminate waste and encourage feedback loops. Learn more
