Severn Valley IT Service Management provides services in the following areas: IT Service Management Consulting (ITIL® & ISO/IEC 20000) IT Service Management Education & Training (ITIL® & ISO/IEC 20000) IT Service Management Capability Assessments (ITIL® & ISO/IEC 20000) Business Continuity Management (BCM) We provide services to clients in local government, defence, financial, technology and service sectors. With over 28 years experience in IT Service Management as Senior Operational Managers, Consultants and Lecturers, we pride ourselves on our ability to operate at any level, to work in partnership with our clients and to deliver seamless quality services. You can attend one of our scheduled public courses or talk to us about a private in-house course.