Our ITIL and Emerging Technologies training offers a blend of foundational ITIL principles with hands-on insights into new technologies shaping the future of IT. Participants will gain a deep understanding of ITIL service management frameworks to improve efficiency, service delivery, and customer satisfaction. Alongside this, we explore key emerging technologies—such as AI, machine learning, cloud computing, and automation—and demonstrate how they can be effectively integrated into service management processes. This course equips IT professionals with the skills needed to drive innovation, optimize operations, and create agile, future-ready IT solutions. Ideal for those looking to strengthen their ITIL expertise while embracing technology's next wave
