Can my device handle the software and what accessories will I need?

Computer Pre-Requisites:

• ExamShield is applicable with Windows® 11, Windows® 10 (Windows 10S and Windows 11S is not supported) or macOS High Sierra (10.13) onwards
• Dual-core 2.4GHz CPU or faster with 4GB of RAM
• We advise you to save all your work and exit any open programs such as AnyDesk, Skype, MS Teams etc. that could disrupt your exam process
• Administrative restrictions on many work machines will affect ExamShield and are likely to affect the performance of your computer before or during your exam. We recommend not using a work machine unless your IT department is able to help you set it up well before the exam
• If your Computer is not running on the latest version of Windows (Windows 11 or later) you may need to install Webview 2. This is only required in the following two occasions:
  • For viewing the full PeopleCert Core Guidance eBook experience during Open Book examinations
  • For all LanguageCert Speaking Exams

Test your system:

• Install ExamShield (Note: ExamShield is updated once a month, that is why we advise you to confirm your compatibility at least 24 hours before your exam.)
• The following System Compatibility Check will be carried out by ExamShield on your machine:
  
  • System Integrity – checks some basic features of  the compliance of your device with ExamShield
  • Audio – checks your audio quality
  • Camera – checks your video quality
  • Internet Connection – ensures your connection satisfies minimum requirements
• The System Compatibility Check checks your system. It does not check how the machine itself will perform in a locked-down live exam environment. 
• Even if the system compatibility is good, an off-specification machine may cause technical issues during your exam. 
• Do not take your exam at work if your office network uses a firewall or requires VPN. If this is your only option, please provide the following guidance to your IT department so they can set the machine up for you.

Prepare the accessories you will need:

• You are required to have a working pair of speakers and a microphone
• All LanguageCert exams require wired headsets
• Keyboard and mouse (or another pointing device)
• A single web camera which you can rotate 360 degrees
  
   Install ExamShield now

Does my room meet the necessary requirements?

• Follow the ‘clean desk policy’
  Depending on the exam, you may or may not have access to certain items:
• Notes, manuals, whiteboards etc
• Other electronic devices. These include additional headphones, smart watches, screens, monitors, keyboards, cameras, projectors, or projected images/words
• Your exam room must meet the following requirements in order for your proctor to guarantee that you are taking the exam in a secure environment:
• It must be private (open spaces are not permitted)
• You must be alone in the room
• It must have a door that can be closed and is viewable through your webcam
• There must be enough light for the proctor to see you clearly at all times during the exam. Light should not be directed towards the webcam

What else should I prepare for my exam?

• Be ready to display your physical government-issued Photo Identification Document (ID) matching registered data (read our ID policy here)
  
  • You will be required to verify your identity by showing your ID to the proctor via the webcam
  • When registering for your online exam, make sure that the ID document you used and the details you provided, match exactly the ID document you will use on the exam day
  • Your ID must:

    - Be valid and not expired
    - Include an identifiable photo of you
    - Contain your first/middle names and last name in English (Latin) characters
    - Contain your date of birth, including year
    - Be a physical document (electronic forms of ID will not be accepted)

• Visit your Candidate Profile and enter the necessary details, including your mobile phone number with the relevant country code

What do I do the day of the exam 24 hours prior?

• You System Compatibility Check is required 24 hours prior to your exam, even if you have already completed it
• Log into ExamShield using your credentials
• The ExamShield platform will provide guidance to the Self-Onboarding process. You will need to:
  • Accept the Non-Disclosure Agreement
  • Read the exam instructions
  • View a short exam tutorial that will familiarise you with the exam process
  • Check all the exam rules and confirm that you have read and approved them
  • Scan your ID by either taking a picture of it with your webcam or uploading an image file of the document when prompted
  • Connect to your proctor

What will happen during the online exam?

• PeopleCert’s Online Proctor joins the session, validates, and starts your exam
• PeopleCert’s expertly trained Online Proctors guide you through the exam process and make sure that your experience is comfortable, secure, and stress-free
• Online Proctors will observe you in a non-intrusive way throughout the entire exam time and will be available should you need any help or in case something goes wrong
• At PeopleCert, we strive to assist you in every way possible, helping you to concentrate on your examination while we handle the rest