ITIL 4
How to Implement
Specifically designed for ITSM tool vendors, it provides practical recommendations on how to scope, plan, manage and evaluate an ITSM implementation, collaborating with customers throughout the process.
At a glance
What will you learn?
Popular among professionals who have advanced to roles such as:
Exam
40 questions
Multiple choice
90 minutes
Closed book
Minimum required score to pass: 65%
Prerequisite to this certification

Begin Your Journey

Contact a training centre and embark on your learning journey.
Gain practical insights into managing and evaluating ITSM implementations, with a focus on effective customer collaboration.