Tilted timer
Don’t miss out! 50% off any ITIL 4 Foundation voucher when bundled with any higher-level ITIL 4 certification.
Valid until Dec 31, 2024. Claim now !
Professionals Organisations Partners
Certifications IT Governance & Service Management ITIL ITIL 4 Specialist: Plan, Implement, and Control
ITIL 4 Specialist: Plan, Implement, and Control
A combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management.
Industry-recognised
certification
Showcase your ability to excel in essential IT service management, and to handle critical tasks in the field.
Employers'
first choice
Certify your expertise in managing IT services, making you the preferred choice for roles in IT service management and support.
New career
opportunities
Advance your career in IT with an ITIL certification, opening doors to new roles and cutting-edge opportunities in the evolving tech landscape.
At a glance
What will you learn?
Key concepts
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively.
Practice success factors
Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of the Plan, Implement, and Control practices in achieving strategic objectives.
Practice processes
Explore processes, including key activities, and learn how to integrate them into your organisation's value stream to ensure coherent planning, effective implementation, and robust control mechanisms.
Roles and competencies
Focus on key roles within the Plan, Implement, and Control practices, and understand how to position the practices effectively within your organisation. Develop the necessary competencies for planning, executing, and controlling IT service strategies.
Information and technology
See how Information and Technology can support and enable the Plan, Implement, and Control practices to deliver improvements, providing tools and systems for effective planning, implementation, and control.
Partners and suppliers
Explore the role of partners and suppliers in the Plan, Implement, and Control practices, understanding how to collaborate effectively to enhance strategy execution and governance.
The ITIL Capability model
Discover how the capability criteria support the practices' capability development, ensuring alignment with industry best practices and organisational requirements for effective planning, implementation, and control.
Practice success
Learn strategies for succeeding with the Plan, Implement, and Control practices and understand how they are supported by the ITIL guiding principles, ensuring the establishment of effective IT service strategies and governance frameworks to achieve business goals.
What skills will you acquire?
Popular among professionals who have advanced to roles such as:
IT Specialist: Operations
IT Manager: Operations
IT Service Manager
Trusted by companies worldwide
ITIL 4 is the world's most used IT Service Management framework, adopted by industry-leading brands around the world. Embrace its principles to unlock new career opportunities.
eLearning

Discover our ITIL 4 Specialist: Plan, Implement and Control certification
Interactive
Self-paced
Device-friendly
2-3 hours of content
Mobile-optimised
Summary
Bite-sized learning modules
Make the best of our eLearning option through concise, easily digestible sessions. Perfect for busy schedules, these bite-sized modules make learning both manageable and enjoyable.
Interactive & engaging content
Dive into an interactive environment filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
Self-directed learning
Take charge of your education. This self-directed learning format lets you choose your focus areas, enabling you to tailor your educational journey to your personal goals.
Learn at your own speed
Take advantage of closed captioning and adjustable player settings to pace yourself and enjoy an effective learning experience.
Progress tracking
Stay on top of your learning with real-time progress tracking. Knowledge checks help deepen your understanding and ensure that you grasp the material as you progress.
Structured learning objectives
Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics.
Embedded ITIL 4 glossary
Access the Official ITIL 4 glossary anytime, as it has been included into the course. This handy resource is a valuable tool for quick reference and to deepen your knowledge of ITIL 4 terminology.
Canvas integration
Delivered via the Canvas Learning Management System, this course offers a user-friendly learning experience.
Explore the eLearning Demo

  • Step into our eLearning platform and discover how it can elevate your learning with engaging, interactive content.

     


  • Take a Quick Preview


Learning Resource Kit
Expertly crafted content
Course materials are created by experts ensuring that the content is accurate, comprehensive and directly aligned with requirements.
01
Up-to-date and reliable
Rest assured, all your study materials are always current and in sync with the official exams.
02
Accessible learning
The materials are easily accessible through our online learning management system, and you can download and keep the resources for future reference, even after passing your exams.
03
Diverse learning resources
Designed for self-directed independent study, our Learning Resource Kit supports a range of learning preferences, including workbooks for in-depth study and Quick Reference Guide.
04
Exam
60 questions
Multiple choice
90 minutes
Closed book
Minimum required score to pass: 65%
The exam is available in:
English
Exam essentials
Official eBook

This guide is a valuable exam preparation resource which will be your go to reference for your work, further studies or professional development.

Interactive eLearning

Immerse yourself in our exciting interactive course and learn through quizzes and tests. Track your progress, stay engaged and ensure that every step of your learning journey is both enjoyable and effective.

Exam retake

Take your exams stress-free, knowing that you'll get a second chance at the exam if you don't get a satisfactory result on your first try.

Learning Resource Kit

Learn with the Official ITIL 4 Specialist: Plan, Implement, and Control Training Materials, which include a detailed Learner Workbook and Quick Reference Guide to support exam preparation and continuous learning.

Official mock exam

Closely aligned with the official certification exam, these practice tests are an invaluable tool to boost your confidence. Mock exams replicate the actual test environment, provide a realistic and engaging experience and increase your prospects of success in the real exam.

Keep your certification current
Stay up to date with PeopleCert Membership

Becoming a PeopleCert Plus member is the simplest way to keep your certification(s) current. Remain certified by logging Continuous Professional Development points for everyday professional activities, stay up to date on industry trends, sharpen your skills, and set yourself apart on the job market.

Make the most of our complete product suites

You also have the option to keep your certifications current by enrolling in a different course from the same Product Suite and successfully completing the given exam before your renewal date. Dive into our wealth of resources, including insights into emerging trends and best practices, to build expertise and stay ahead.

Renewal every 3 years
60
CPD points needed for renewal
Upgrade to PeopleCert Plus today to upskill, excel, and progress in your career.
long-arrow
Learn more

Purchase options

Features
Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Free exam re-take
Official Mock Exam
Best Value

For learners with accredited training or official eLearning, who wish to retake their exam.

US$839. 00 Incl. VAT

Buy now
Best Value

For self-paced learners seeking an interactive experience to guide exam preparation.

US$1,299. 00 Incl. VAT

Buy now
Best Value

For self-paced learners seeking a comprehensive experience to build exam confidence.

US$1,599. 00 Incl. VAT

Buy now
Do you prefer classroom training with an instructor
at a training center near you?
Find a local partner
Certification requirements
Training through an Accredited Training Organisation
ITIL Foundation or ITIL 4 Managing Professional Transition Certificate