There is an ever-growing need for improved and more reliable information transfer. This has resulted in a strong demand for Software Business Analyst professionals who can effectively bridge the knowledge and language gap between the business and IT communities. Becoming a PeopleCert Certified Associate Business Analyst enables you to make the most of the moment. This best practice certification is recommended to define the Common Body of Knowledge for the practice of business analysis and evaluate an individual’s ability to apply that knowledge to practice.
The Business Analyst position is uniquely placed in the organisation to provide a strong link between the Business Community and Information Technology (IT). PeopleCert Business Analyst certification helps current or aspiring Business Analysts take the next step forward in their careers, with globally recognised practice certifications designed to enrich candidate’s skills and boost their career paths.
Skill categories covered:- Business Analyst Principles and Concepts
- Management and Communication Skills
- Define, Build, Implement and Improve Work Processes
- Business Fundamentals
- Requirements
- Software Development Processes, Project and Risk Management
- Acceptance Testing
- Commercial Off-the-Shelf Software and Performance Based Contracting
Why choose PeopleCert Certified Associate Business Analyst?
Acquiring the designation of Certified Associate Business Analyst indicates a professional level of competence in the principles and practices associated with the business analyst profession. Candidates who rely only on limited experience / education do not successfully obtain this certification. Certification is recommended to define the CABA Common Body of Knowledge (CBOK) for the practice of business analysis and evaluate an individual’s ability to apply that knowledge to practice.Who is PeopleCert Certified Associate Business Analyst for?
PeopleCert Certified Associate Business Analyst is geared towards individuals specialising in application support provide support for the live application software that business users are dependent on.
Responsibilities vary, but typically a support specialist will concentrate on a specific application, or group of applications. They may be responsible for advising and guiding users directly, but more usually they are responsible for diagnosing the root cause of issues referred from the service desk, and either fixing the problem or managing it through to resolution within defined service levels.
Application Support Analysts are also responsible for identifying known errors and problem trends and for finding permanent solutions. They frequently help with training of new staff and providing expert advice to the business, and to staff on the service desk.
They will be responsible for planning application system upgrades, installation of new releases, and migration to new systems, and may also get involved in writing specification for business requirements.
Typical Tasks
- Investigate, diagnose and solve application related problems
- Install and upgrade software
- Schedule installation work to meet priorities and minimize disruption
- Maintain security and functionality through application of program temporary fixes.
IT Project Support, IT Project Manager, Security Analyst