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How the ITIL Maturity Model Helps Organizations Succeed
Improvement planning
Supporting organization's improvement efforts by identifying the areas in need of enhancement.
01
Progress monitoring
Tracking the progress of improvements to the organization’s capabilities and maturity.
02
Assessment certification
Obtaining formal confirmation of the organization’s ability to manage products and services effectively and consistently, through certification issued by PeopleCert.
03
Maturity benchmarking
Understanding how an organization’s capabilities and maturity compare to those of other organizations.
