Develop. Test. Deploy.

There is an ever-growing need for improved and more reliable information transfer. This has resulted in a strong demand for Software Business Analysis professionals who can effectively bridge the knowledge and language gap between the business and IT communities. 

PeopleCert Business Analysis certification helps current or aspiring Business Analysts take the next step forward in their careers, with globally recognised practice certifications available across 2 levels, designed to enrich candidate’s skills and boost their career paths. 

 Level-up your Business Analysis Skills

Why are Business Analysis professionals in such high demand? 

Typically, a Business Analyst will concentrate on a specific application, or group of applications. They may be responsible for advising and guiding users directly, but more usually they are responsible for diagnosing the root cause of issues referred from the service desk, and either fixing the problem or managing it through to resolution within defined service levels.

Application Support Analysts are also responsible for identifying known errors and problem trends and for finding permanent solutions. They frequently help with training of new staff and providing expert advice to the business, and to staff on the service desk.

They will be responsible for planning application system upgrades, installation of new releases, and migration to new systems, and may also get involved in writing specification for business requirements.

Job may include:

• Business Analyst-Software
• Software Analyst
• Senior Business Analyst (Computer Software/Hardware/Systems)
• Business Analyst (Computer Software/Hardware/Systems)
• Software Developer / Business Analyst
• Web Applications

• Understanding what Business Analysis is - its role, key terms, and concepts
• Understanding why Business Analysts are needed and how your project should be analysed
• To be able to perform and select the adequate elicitation technique
• Recognize and categorise business requirements
• Understand how to communicate effectively with project stake holders
• To be able to ask the right questions, understand how to plan Business Analysis
• Understand how to work with diverse and distant teams
• Understand technical environment and apply appropriate analysis techniques
• To be able to develop your skills needed for best-in-class Business Analysis